Refund Policy
We want you to be completely satisfied with your purchase. If you are not, we're here to help.
Return Eligibility
To qualify for a refund or exchange, items must:
-
Be returned within 14 days of the delivery date.
-
Be in their original packaging.
-
Contain at least 75% of the original product.
-
Be returned in a condition suitable for inspection.
Items that do not meet these requirements may not be eligible for a refund or exchange.
Damaged or Defective Products
If your order arrives damaged or you receive a product that is defective or does not meet our quality standards, we will gladly offer your choice of:
-
A full refund, or
-
An exchange for the same item.
To help us process your claim quickly, please contact us within 14 days of delivery and include clear photos of:
-
The damaged or defective product.
-
The shipping package (if it was damaged during transit).
Photos allow us to document the issue and improve our packaging and shipping process.
Refund Process
Once your returned item has been received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to your original method of payment.
Exchanges
If you would prefer an exchange instead of a refund, we will process your replacement once your request has been reviewed and approved.